Complaint Review: Sleep experts of sherman texas - sherman Texas
- Sleep experts of sherman texas 4001 US Highway 75 North Suite 500 sherman, Texas USA
- Phone: (903) 957-0236
- Web:
- Category: Bed & Bath
Sleep experts of sherman texas Trickery and Deception at this place , there selling used beds to people as new and wont give refunds sherman Texas
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My dad and I went to sleep experts in sherman texas to buy 2 new mattress only , no box springs. We told the guy there that we were on a limited budget and to show us what they had. He showed us a couple beds and we agreed we liked them , he looked them up on his computer and said he could have them delivered in 2 days which they were. I paid by credit card.We got the beds and slept on them for about a week when the pillow top began seperating and started to bubble up and was not very comfortable to sleep on . We then pulled the sheets off and began examaning the matteress to see if we could see what was going on.Low and behold these mattress were not NEW they were used , in fact very USED.There was a small sticker underneath the label that said the bed had been treated with some sort of biological chemical to kill bed bugs and that sort of stuff , I couldnt believe it how disgusting , thats just sick. So I called my credit card company and they gave me temporary credit back until there investigation was done .We'll about 8 weeks later my credit card company sent me a letter saying there investigation was complete and I had to pay for the mattress because in fine print they were sold as is and thats it.So I called sleep experts back and the guy says , we'll we have a 1 year I love my mattress guarantee so come on back in and I'll get you another one.So I did went back and I had to pay more money for another mattress to the tune of $55 and they assured me that this was a new mattress.So i get the new mattress and within about 2 weeks same thing the pillow top bubbled upbuttons popped off and just a wreck.So I go back in again and the guys isnt there but his coworker was. I said the new bed is coming apart like the last one what can you do. She says we'll you'll either have to pay another $250 to get this next bed or get the same one again , which I thought was BS , anyhow I ended up with the same bed again , my dad got another which he didnt have to pay anything for and they claim they told us they were used beds , Come On who in the hell is knowingly going to go out and spend $1000 on used beds treated with some kind of bio-chemical. The kicker to the whole thing is they sell people on used beds , and the I love your mattress guarantee is Bullshit because its only good for a 1 time exchange.This place is a ripoff and they know it.Not to mention as of this writing my 3rd bed now after about a week is doing the same thing again falling apart , these beds although new have to be 2nds or 3rds because there just junk .
This report was posted on Ripoff Report on 06/07/2014 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sleep-experts-of-sherman-texas/sherman-texas-75/sleep-experts-of-sherman-texas-trickery-and-deception-at-this-place-there-selling-used-1152923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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