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Report: #1332317

Complaint Review: sleepy's mattress co - riverhead New York

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  • Reported By: annie — mattituck New York USA
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  • sleepy's mattress co 1180 old country road riverhead, New York USA

sleepy's mattress co., 1180 old country road, riverhead, ny 11901 After stating my price range was $1500, I was given a price of $1478.45 for a beauty rest box spring and matress, the box spring was to be no charge. However, I was not only charged for the box spring, additional charges were $316.56,and with tax totalled $2277.36, much more than my $1500 request. riverhead New York

*Consumer Comment: It seems unlikely you would have overlooked the cost

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Went into Sleepy's to buy a new box spring and mattress because the sale included

'free box spring', free delivery and free curb removal of old mattresses. 

Informed the salesman of a $1500 price range.  He showed me a set for $1779.99.  With the box spring

removed,$301.54, the total was $1478.45.  He then added the pillow, bedliner, frame and delivery charge.

The total charge should have been $1975.82.  However, if you re-add the box spring charge of $301.54, the

total comes to $2277.36, the difference is $301.54, or charge of the box spring.

He also charged me $100. delivery charge.  You can look at 'every' ad, which states: "no delivery charge with

purchase more than $599.  Also, the delivery men did not not remove the old box spring and mattress, causing

me a charge at the refuse center.  When I arrived home, I noticed he did not give me the final receipt, which

I had to call for and drive to the store.  Did not notice all this until now, because I was too sick to deal with it.

 

This report was posted on Ripoff Report on 10/09/2016 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sleepys-mattress-co/riverhead-new-york-22901/sleepys-mattress-co-1180-old-country-road-riverhead-ny-11901-after-stating-my-price-1332317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

It seems unlikely you would have overlooked the cost

AUTHOR: coast - (USA)

POSTED: Sunday, October 09, 2016

You expect us to believe you wrote a check or signed a charge slip while being unaware of the total cost. I don’t think so.

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