Complaint Review: Sleepys Mattress Professionals - Trexlertown Pennsylvania
- Sleepys Mattress Professionals www.sleepys.com Trexlertown, Pennsylvania U.S.A.
- Phone: 800-953-3797
- Web:
- Category: BBB Better Business Bureau
Sleepys Mattress Professionals would not replace or repair a defective mattress that was only 7 months old Trexlertown Pennsylvania
*UPDATE Employee: here to assist
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Mattress was bought in december of 2007,reported a defect on one side of mattress-sagging and rolling out of bed.
Called the company informing them of the problem. They sent a person to the
to the house to inspect the mattress , the method of rolling a bar across the mattress to check for leveliness. Also took pictures.
A representive called and informed us that there was nothing wrong with mattress.The statement was made that it was a comfort thing!
There offer was to purchase another mattresss set compatable to what we already have. The cost was quoted at $899.00 for this purchase.
We were then informed we had to return our set,which cost us $2950.00.
The cost of $899.00 was over and above the cost of our mattress set.
What a rip off!
Homer
Alburtis, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 06/11/2008 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sleepys-mattress-professionals/trexlertown-pennsylvania-18087/sleepys-mattress-professionals-would-not-replace-or-repair-a-defective-mattress-that-was-o-339268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
here to assist
AUTHOR: Deana - (U.S.A.)
SUBMITTED: Wednesday, July 02, 2008
Good afternoon, my name is Melissa and I am a Customer Relations Representative at Sleepy's LLC. It has been brought to our attention that you filed a complaint online and we would like to offer assistance to you. I understand this is a public website and ask that you contact me directly at customerrelations@sleepys.com and provide your account information so we may further address your situation.
We look forward to hearing from you, so we may expedite resolution to your situation.
Regards,
Melissa
Sleepy's LLC
Advertisers above have met our
strict standards for business conduct.