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Report: #1436938

Complaint Review: SlimBiotic health supplements - Jacksonville Florida

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  • Reported By: Wendy — Camden New York United States
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  • SlimBiotic health supplements Jacksonville, Florida United States

SlimBiotic health supplements Charged my account a day after I received my "free 14 day " trial. Jacksonville Florida

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I clicked on a Facebook link for Slimbiotic Forskolin And Slimbiotic Garcinia . Order free 14 day trial and paid $4.99 each for shipping. Received them on 3/29. Got billed $79.95 and $69.95 on 3/30. I haven’t even opened the bottles yet. I call customer service and she kept saying "I’m sorry for the inconvenience " but you can’t get a refund. BUT I can cancel your subscription and waive the normal fees for doing so. I told her I can’t beleive you’d charge for cancelling a subscription. I also told her I want to speak to a manager because I’m not paying for this when I didn’t even get a trial period. She then said everyone that orders the trial is sent a month supply and pays for it no matter what. And IF I were to speak to a manager they will charge me for cancelling this subscription. I told her I don’t care, I want to speak to one anyways. She put me on hold and came back and said she spoke with a manager and they looked at my account and there is nothing that can be done. I then told her I want a copy of the info that I supposedly signed up for and she said she isn’t in charge of that and they aren’t in. She then offered me another bottle Of product and I told her no I want my money back. I told her I would get a lawyer and she then told me she could give me her discount totaling $37.49. So, I emailed the company and told them I want to return my unopened bottles and get a full refund. I have not heard anything yet.

This report was posted on Ripoff Report on 04/02/2018 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/slimbiotic-health-supplements/jacksonville-florida/slimbiotic-health-supplements-charged-my-account-a-day-after-i-received-my-free-14-day-1436938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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