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Report: #1415001

Complaint Review: Sling TV - Englewood Colorado

  • Submitted:
  • Updated:
  • Reported By: Sixty Dollars Broker because of horrible Sling Cancellation policy right before — Chesterfield Michigan United States
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  • Sling TV 9601 South Meridian Boulevard Englewood, Colorado United States

Sling TV Cancellation policy is horrible, canceled on 7th day but not before exact time the trial started Englewood Colorado

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On Thanksgiving day, my Direct TV box broke and I started a 7-day free trial of Sling.  The next Thursday, after work, I canceled.  To my horror, I was already charged $60 earlier in the day.  I contacted customer service and was told that I had to cancel before the exact hour/minute that I started the trial.  This is not clear when you start the trial.  I asked if I could just be charged 1 day for the service, since I didn't really like that service, but was told 'No - this is a prepaid service".  They told me my only option is to dispute it with my credit card company.  I am so upset about this, and feel like they prey on busy people who assume they have until midnight on the 7th day to cancel.  I will never sign up for Sling again because of this, and hope that enough people complain so that they change their cancellation policy.  I am doubtful my credit card will remove the charge, but I am definitely trying!

This report was posted on Ripoff Report on 12/04/2017 02:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sling-tv/englewood-colorado-80112/sling-tv-cancellation-policy-is-horrible-canceled-on-7th-day-but-not-before-exact-time-t-1415001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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