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Report: #910086

Complaint Review: smallappiance.com - Oceanside New York

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  • Reported By: tom — Syracuse New York United States of America
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  • smallappiance.com 3495A Lawson Blvd. Oceanside, New York United States of America

smallappiance.com Turnpike Appliance I sent my Rowenta iron as recommended by the manufacturer for repair of a leaking seal. After weeks and calls and e-mails I final got an e-mail with a list of repairs with a cost more than the iron. Oceanside, New York

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My Rowenta iron that I use for business was leaking so I sent it to Turnpike Appliance or smallappliance.com for repair as recommended by the manufacturer.  Weeks went by I called and I e-mailed finally I got an e-mail saying it would cost $133.00 and a list of repairs to fix my iron.  They tell me to just buy a new iron.

It only leaked at the seal otherwise it was great.  I asked them to return the iron.  Weeks go by I call and e-mail.  Finally I talk to this Elicia she tells me I need to pay return shipping I say fine give my credit card.  Finally months later I get the iron (IT'S BROKEN).  I try to call and I just get cut-off everytime.

This company is the worst. They are completely dishonest.  I understand thing happen but right the being I got the runaround.  I called Rowenta who recommended this company, but they were no help.

Beware of this company they have no regard for the customer.

This report was posted on Ripoff Report on 07/11/2012 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smallappiancecom/oceanside-new-york-11572/smallappiancecom-turnpike-appliance-i-sent-my-rowenta-iron-as-recommended-by-the-manufac-910086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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