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Report: #1268826

Complaint Review: Smart phone traders - Reno Nevada

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  • Reported By: GingerPink — Philadelphia Pennsylvania USA
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  • Smart phone traders 6119 Ridgeview Ct, Ste 100 Reno, Nevada USA

Smart phone traders Smartphone traders.com Biggest Liars on the net Reno Nevada

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 I tried to trade a Samsung 6 active that was only used for 3 months. On October 25th,2015 I got an online quote from Smartphonetraders.com for $360. 00. After waiting 2 weeks for them to inspect my phone I finally got an email on November 10, 2915 . I was toldthe phone was worth only $21.00. I was livid!!!! I emailed the company to ask for my phone back & was told I had to call their 888 # get the phone back. I called today (November 18 2015) to get my phone back. The rep I spoke with "tried" to change my mind about getting my phone back. I was told that the phone had "screen burn" & something wrong with adapter. I was only told the issue after I tried getting the phone back. I looked up screen burn & this phone did not have this. As I was trying to get my phone back, the rep kept trying to "up" the buy back price from $21 to $55 to a final $100.00. Something in me wonders why I couldn't have been quoted at least the $100.00 after inspection. I just checked my email & they are "asking it's not too late to change my mind" Haha, I JUST WANT MY PHONE!!!!!

This report was posted on Ripoff Report on 11/18/2015 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-phone-traders/reno-nevada-89519/smart-phone-traders-smartphone-traderscom-biggest-liars-on-the-net-reno-nevada-1268826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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