Complaint Review: Smart Tuition - Nationwide
- Smart Tuition Nationwide USA
- Phone: (866) 395-2986
- Web: https://www.smarttuition.com/
- Category: Financial Services
Smart Tuition Smart Tuition scams parents paying private school tuition with unnecessary late fees and non-existant charges Woodbridge, New Jersey
*Consumer Comment: File a complaint with the CFPB and the FTC
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My school never informed its parents of this service being put in to use. We only found out after school started. I am still not sure why I am being billed as I have paid the entire tuition.
They sent an invoice with a 15 day time period to pay $50 to use its services and if the $50 doesn't reach them and get posted in time, they will charge an additional $50. I have emailed the company 4 times, asking them to take me off their list. I have tried to explain that I did not owe any tuition at all for the entire school year, and would not be paying $50 to be in their system. They are continuing to send the bill anyway.
After reading hundreds of complaints all over the Internet as well as at the Better Business Bureau, regarding how Smart Tuition charges these late fees routinely, even when the check reaches them ( their excuse to everyone has been that although they cashed the check, it takes time to post it to their system) it's pretty easy to deduce that this company is running a scam operation. Any school that would force this on its students is either not doing its diligent research about the company or is in on the scam.
This report was posted on Ripoff Report on 09/04/2016 05:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-tuition/nationwide/smart-tuition-smart-tuition-scams-parents-paying-private-school-tuition-with-unnecessary-1326370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
File a complaint with the CFPB and the FTC
AUTHOR: FloridaNative - (USA)
SUBMITTED: Monday, September 05, 2016
This does sound like a scam. File a complaint with both the CFPB and the FTC. The CFPB is one of the few government agencies that will take action right away.
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