Complaint Review: SmartCredit.com - Internet
SmartCredit.com CONTINUES TO BILL MY ACCOUNT AFTER I CANCELLED AND WON'T ANSWER THE PHONE OR RETURN ANY OF MY CALLS Internet
*Consumer Comment: time to report stolen card
I never received the call back from them, then they have the nerve to bill me again on 12/05/11 for $29.95 again. I called them again, stayed on hold 15 minutes, and then the same process with the answering machine. Still no call back. I just called them for the 3rd time and same process, answering machine. No call backs.
So these people keep billing my account, and even if there was a mix up with my cancellation with the free trial months ago, had they answered the phone, or called me back, I could have gotten my refund of $29.95 for November, and I would not have been billed hopefully for December.
Please do not deal with companies who will not answer the telephone, or return your calls. You should not have to email anyone. If it's a legit good business, they will answer the telephone that's why they have it.
FROM BANK OF AMERICA ONLINE BANKING
12/05/2011CHECKCARD 1203 SMARTCREDIT.COM 877-3723895 CA
11/04/2011CHECKCARD 1103 SMARTCREDIT.COM 877-3723895 CA
This report was posted on Ripoff Report on 12/07/2011 12:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smartcreditcom/internet/smartcreditcom-continues-to-bill-my-account-after-i-cancelled-and-wont-answer-the-phon-806192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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