Report: #1442362

Complaint Review: SmartEnergy Holdings - Hazletown Pennsylvania

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Submitted: Thu, May 10, 2018
Updated: Thu, May 10, 2018
Reported By: Katie S — Philadelphia PA United States

Author Not Confirmed

Why?

SmartEnergy Holdings 106 Maplewood Drive Hazletown, Pennsylvania United States

Phone: 1-800-443-4440
Web: https://www.smartenergy.com/
Category: electric utilities, Electrical Services, Power Electricity Company

SmartEnergy Holdings Price Change Without Warning Hazletown Pennsylvania

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This company, Smart Energy Holdings LLC doubled my rate without any sort of notification. I never got an email, a letter, or a phone call. They said after I called them that they sent out a letter regarding my billing change, but I never recieved it. Instead of actually listening to the customer, they have decided to not offer any sort of refund or discount going forward.

They raised my rate from 0.075 cents to 0.12 per KwH! I went from $150 last january to $320 this january.

$320 for electric? Are they out of their mind?!? I will tell everyone I know of this awful awful service and company. I am filing complaints with PUC and have gotten in touch with my lawyer. Shame on them!

This report was posted on Ripoff Report on 05/10/2018 06:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smartenergy-holdings/hazletown-pennsylvania-18202/smartenergy-holdings-price-change-without-warning-hazletown-pennsylvania-1442362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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