Complaint Review: Smartopled - Internet
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- Author Confirmed
- Smartopled Internet USA
- Phone: 86075589370909
- Web: Shenzhen Dale Technology Co ltd
- Category: Building Products
Smartopled Defective LED Bulbs Shenzhen ,Guangdong, China Internet
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This company trades on EBay as SMARTOPLED.
They now have a low Feedback score on EBay because of many recent consumer complaints.
My experience was to buy a lot of 10 LED bulbs with a Lifetime Warranty . Within just a few months of ocassional use the LED bulbs started failing. Smartopled failed to respond to my EBay Message asking politely if they were aware of a quality problem. EBay and PayPal were unable to help.
The claimed selling point of these LED bulbs (for me) is their long life - claimed to be over 50,000 hours .These bulbs from Smartopled are lasting much less time than the cheapest dime store bulbs ! I deliberately bought thesse bulbs with a Lifetime Warranty to ensure a long service life. In fact both the bulbs and the warranty are totally worthless.
After one polite inquiry about this problem to Smartopled, this devious company blocked all communication to them via my EBay account.They also blocked all PayPal transactions.This was to prevent any refunds or charge backs? This despite having paid them promptly & giving them perfect 100% Feedback promptly after I received the bulbs.So they actively prevented me from persuing even an equiry .And no chance of a Warranty claim if they do not respond to email.
Smartoplled fax number is :86-755-28888789 - no reply
Smartopled phone number is :86-755-28888456- nobody will speak in English
Smartopled email is : merrg@smartop-led.com - no reply
Their listed business address is:
Smartopled
Shenzhen Dale Business Co., Ltd
LianTang Town LuoHu, Shenzhen, Guangdong, China
The current listing on EBay is:
E27 MR16 GU10 15W/12W/9W/7W/5W/3W LED Bulb Lamp SMD/COB/Epistar/CREE Spot Lights
My experience is the bulbs are worthless and Vendor is even worse .
This report was posted on Ripoff Report on 09/03/2015 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smartopled/internet/smartopled-defective-led-bulbs-shenzhen-guangdong-china-internet-1252746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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