Smartpay leasing Untruthful Online Internet

 They pulled out $130.77 for the first month, and then pulled out $120.04 a couple of other months, and $75.00 was to be applied to the phone, and $45.00 to the phone services. Which they applied to someone else's account so they refused to reimburse me, plus i had no phone service until I purchased a card from Walmart for $45.00. Not once but twice! Straight talk would only switch the services once and said the leasing company needed to fix this. Every time I called i would speak to someone from not in our country who said they had sent this to their upper management which would take 24 to 48 hours which remind you, I had no service for over 12 days until I paid out of my pocket again. I have been blamed for giving them some number in another state which I have never lived in and have had this number for years. I work for a hospital and having surgery and this is the only form of communication which has caused me nothing but heartache. I called again and they said they were going to keep taking my money until phone is paid. Let them know I no longer want this phone and they still have not sent me a return label so I can send this back to them. I am beyond furious and feel they have stolen my money since I have nev r had any phone services. I really need to know how they can be stopped.