Smiledirect Smiledirect,com support@smiledirect.com They provided custom plastic alingers, to bring two of my lower teeth in line, they did not work New York,

Due to my severe back pain, i could not travel back and forth to a Dentist for braces, so when i heard about Smile Direct that could supply alingers to straiten my two lower teeth without leaving home, i was excited and started the program, i paid for the clay impression sent to my home, then recieved and started using the new alingers, while paying $96 a month, i followed their instruction to a T, and after 8 months of alingners, and the final set , nothing happened, So i informed them that the alingers did not work, their response now was that i should send them 10 pictures of the inside of my mouth, 5 with alingers and 5 without. But as the alingers were to be discared after use, and the set for the 8th month were finished and discared, their were no alingers left, so i sent various photos of my teeth from all angles, showing that the two incisors on the bottem, were indeed blocked by the two teeth in front , thus the alingers could not push the out of alined incisors foward.

Their next response was to want me to travel to another State ( NY ) to do a re evaluation, even though they had initially make made the aliners based on my real impressions, i told them that i could not travel and demanded a refund of nearly $1,000 but they are putting up all sorts of obsticles to prevent giving me my money back. I am sure that i am not the only one ripped off by these people, and will try to make a report to the Attorny Generals office.