SmileProDirect & ActionPro I applied for a free trial but was sent extra items which I hadn't ordered.Taken $218.18 from my credit card. Henderson Nevada

I am in the UK. I read a report that using 2 teeth whiteners together produced great results so I applied for a free trial to SmileProDirect and ActionPro. I understood that I would have to pay postage so gave my credit card details. BIG mistake !

A box arrived containing 4 heat-sealed tubes, 2 marked "Free Trial". 2 were labelled SmileProDirect and 2 labelled ActionPro.At no time did I ask for more than the free trial.

When my credit card statement arrived I was dumbfounded to see : ActionPro -- 13 May $1.25 ; 16 May $3.87; 22 May $9.41 ; a total of $14.53.  SmileProDirect --- 13 May $1.25;  15May $3.87; 26 May $94.31; 24 June $105.22; a total of $204.65.  Together these crooks have taken $219.18 from me ---  and I had to pay currency conversion fees .

I ensured that I had cancelled any account they had set up for me and emailed CustomerService @SmileProDirect.com explaining that I hadn't asked for anything other than the free trial, which I couldn't use anyway as I am elderly and have advanced gum disease. The small print on the back of the product advises anyone with gum disease not to use the product. They emailed back saying that I could return the products unopened for a refund and gave me an RMA number which had to be written on the outside of the package. Assuming that they are the same company, I returned ActionPro and SmileProDirect products ( including the free trials ) in the same package, at some cost.

Today,2 July, a further package arrived from the same address as the previous one. I haven't even opened the box but plan to return it tomorrow, at further cost.

I can't afford to lose this sort of money and feel that it is obviously a rip-off. These people, using a variety of trade names , should be put out of business and forced to compensate their unwitting victims.