SMIOne Child support card Texas SMI One Pre Paid Visa SMIONE prepaid Visa SMIONE Card declines dispute Texas

This card is a JOKE! Had fraudulent charges on my account and because I've paid a bill at Centerpoint Energy, they declined my dispute. Someone got $127.49 free utility payment on me!!! (I even sent account payments straight from Centerpoint's website) So if you're a single parent and DEPEND on your child support to SURVIVE, I would MOST DEFINITELY make sure the money was NOT put on SMIONE crappy card account!!

On January 9, a charge for Centerpoint Energy showed up on my account for $127.49. I looked at the transactions on my account and noticed a duplicate charge from a gas station as well as a turbo tax charge.  I called and had my card locked and replacement ordered on January 11.  I faxed the required information for dispute to that department.  Today, January 26, after speaking to 3 supervisors this week I was advised that I would ONLY get a credit for the Turbo Tax charge since I had never previously used this merchant.  Seriously.  I sent my account details for the Centerpoint Gas, including my last 6 months of payments made.  None are near the amount that was charged to my card. But hey, I've paid my gas bill in the past, lemme pay this person's too, right?  I mean, a single mom that DEPENDS on this child supprt can do that, right?

PLEASE get yourself another account for your child support to go to. Heaven forbid you have fraudulant charges...they do not care and do not investigate.