Complaint Review: Smoke Anywhere USA - PEMBROKE PARK Florida
- Smoke Anywhere USA 3101 W. HALLANDALE BLVD. PEMBROKE PARK, Florida United States of America
- Phone: 888-SMOKE5
- Web: WWW.SMOKE51.COM
- Category: Miscellaneous Electronics
Smoke Anywhere USA SMOKE 51 CUSTOMER SERVICE REP. PEMBROKE PARK, Florida
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Good morning! my name is Gleyla. I am with Smoke Anywhere USA
/Smoke51 customer service. Today is November 24, 2009. I am here to give you excellent customer service. Please let me know how i can help you. For your reference the terms of service for our risk free trial are:
VIP CLUB BENEFITS AND FEATURES
By enrolling in our VIP club you are on the way to saving money each month. The average smoker spends over $150 per month on cigarettes. Our $29.95 membership will help cut you monthly costs down dramatically. The starter kit ($89.95) pays itself within the first month and you receive a cost savings benefit almost immediately. If for some reason within that first 30 days you decide to return your product for any reason whatsoever we have a no hassle 30-day product guarantee and we will issue a credit once we receive
your return kit in the mail. If you keep your trial kit and stay enrolled in our monthly subscription just imagine how much you can save in 1 year! As part of our club you automatically get our full lifetime product replacement warranty and if for any reason your E-cig gets damaged, lost or stolen we will replace your product, no questions asked! That's right, even if its lost or stolen. (all you are required to pay is shipping and handling) so as long as you are a 51VIP customer you will never have to buy another E-Cig ever again!
Free trial available to U.S. customers only. With this FREE TRIAL, you have an outstanding opportunity to try the Smoke 51
Electronic Cigarette. just pay $9.95 shipping and handling. You have 7 days to evaluate this product and see the results for yourself. By accepting this Free Trial, you will join a select group enrolled in our Smoke- 51 VIP Program. If you enjoy Smoke51, simply keep your Trial kit and you will be billed $89.95 and also be enrolled in our VIP membership as outlined below. Your membership will be classified based upon the average smoking indicated in your initial order and will be charged as follows:
No. of Cartridges per Month Monthly Membership Fee
15 Cartridges $29.95
We will continue to provide this savings to you every 30 days thereafter. If, for any reason, you should decide Smoke51 is not for you, simply email us at RMA@smoke51.com or call us at 1-866-349-2161 within 21 days of your shipping date. You will be removed from future shipments in the Smoke-51 VIP Guaranteed Supply Program and, upon request, will be issued a Return Merchandise
Authorization (RMA) number. You must return all the items in your last order within 30 days of the date your RMA# was issued. Be sure you RMA# is on the outside of your package. Remember, all the items in your last order must reach our Receiving Department within 30 days of your RMA# issue date. No returns will be accepted without an RMA number.
This report was posted on Ripoff Report on 11/24/2009 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smoke-anywhere-usa/pembroke-park-florida-33009/smoke-anywhere-usa-smoke-51-customer-service-rep-pembroke-park-florida-528185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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