Complaint Review: Smolich Motors - Bend Oregon
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- Author Confirmed
- Smolich Motors Bend, Oregon USA
- Phone: 541-389-1177
- Web: smolichmotors.com
- Category: Auto Dealers
Smolich Motors Smolich Nissan Used Car Buyer Beware! Bend Oregon
*Consumer Comment: Fluid Levels?
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We purchased a used 2003Saturn LS from this dealership in August. The dealership claims the car was put through a complete vehicle mechanical inspection in July. In that report they claimed that the transmission passed all tests, including fluid level; shift points, slipping and shift linkage.
In October, with only limited mileage, the Saturn began shifting erratically. We had taken the car from Bend to Vancouver, Washington. It was inconvenient to return the car to Bend for service. We went to a reputable Vancouver mechanic called Gaynors Automotive. They said the transmission was shot, that the fluid levels were very low and there was extensive metal shavings in the transmission. Basically the transmission had been defective for some time.
The cost to repair the transmission was nearly $2,000. We paid $2,900 for the Saturn.
I returned to the dealership to ask if they truly inspected the car's transmission. I was told that they had. They said that I should have returned the car to them to inspecter it. I explained that the car was now being used by my daughter in Vancouver. I was told the general manager would look at the deal and see if there was anything they could do to assist me with the cost of the transmission replacement. I never heard back from them.
So much for believing that purchasing a used car from a multi-generation dealership was a safe way to go.
This report was posted on Ripoff Report on 11/05/2015 03:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smolich-motors/bend-oregon/smolich-motors-smolich-nissan-used-car-buyer-beware-bend-oregon-1265962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Fluid Levels?
AUTHOR: Jim - (USA)
SUBMITTED: Friday, November 06, 2015
What you're saying is the transmission fluid was normal, so they say, when you bought the car. TWO MONTHS later it was low and the transmission was destroyed. In that two month period, how many times did YOU check the fluid level? This is a very well used car which is THIRTEEN years old. Do you think YOU should have been keeping check on the transmission fluid to see if it was good?
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