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Report: #381114

Complaint Review: Snapfish.com - Internet

  • Submitted:
  • Updated:
  • Reported By: newport beach California
  • Author Confirmed What's this?
  • Why?
  • Snapfish.com snapfish.com Internet U.S.A.

Snapfish.com Stole a Dollar from me Internet

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I went to Snapfish.com to order some prints of some photographs. They were running a special that I heard about, so I joined the website and uploaded some pictures. After uploading and getting ready to submit the order, I realized that the shipping costs were too much (in my opinion), so I did not place the order and deleted the whole order.

The next day I checked my bank account and realized Snapfish.com had taking $1 out of my checking account! I called them and demanded that they give me back my money and I told them I did not appreciate them stealing my bank account information and stealing my money! They told me that they were sorry and they would credit me back the $1. I asked them what they thought they were doing by stealing my information. They insisted that privacy is their utmost priority and that they only had the last 4 digits of my account. I told them that I didn't care how many numbers they had--that it didn't matter, since they were still able to access my account! They tried to tell me that the reason they took $1 is beacause they charge when someone updates any personal information on their snapfish account. I told them that was b.s., because I was "Updating" anything, but simply joining for the first time their website.

Anyway, I realize this was only $1, but it is the principle that they did NOT ask me or inform me of this. I think they were simply hoping peoeple did not check their accounts. I mean think of how quickly $1 per/person adds up!! What a RIPOFF!

Lesley

Drrmabum
newport beach, California
U.S.A.

This report was posted on Ripoff Report on 10/14/2008 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/snapfishcom/internet/snapfishcom-stole-a-dollar-from-me-internet-381114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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