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Report: #1341030

Complaint Review: Sobolsoft - Internet

  • Submitted:
  • Updated:
  • Reported By: Scott — Seattle Washington USA
  • Author Not Confirmed What's this?
  • Why?
  • Sobolsoft Internet USA

Sobolsoft, Peter Sobol, Send Texts to Multiple Numbers software Sold software online, took payment, absolutely no response from tech support on defective product Unknown Internet

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I was looking for a simple way to send several health-related texts to families that sign up for them. I found the Sobolsoft software and it looked legitimate so I downloaded it. It uses a reputable and great company called Twilio as the "backbone" to process the text messages.

The Sobolsoft software (called Send Texts to Multiple Numbers) instructs the user to set up a Twilio account and then enter the admin info into the Sobolsoft software to make it work. Iset everything up and it was working fine. I then purchased the software (for $19.99) and signed up for the full accoutn in Twilio. Then the Sobolsoft software stopped working. It would no longer send texts and would generate an error message. I tried 4 times within two weeks to get an answer from tech support...but no answer whatsoever...not even an auto reply.

This report was posted on Ripoff Report on 12/02/2016 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sobolsoft/internet/sobolsoft-peter-sobol-send-texts-to-multiple-numbers-software-sold-software-online-too-1341030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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