Soft-lite Gorell Enterprises worthless/not helpful at all/ Indiana Pennsylvania

Really, I am in the same boat, with the same company (Gorell, whose "new identity" apparently is Soft-Lite Gorell). If what you say is true, and it has the appearance of being true, they are using an old tried and true tactic that software companies used to use:

1) Do business for a while as "DVDXCopy" for example

Then,

2) "Go out of business," bankrupt, whatever, and start a new company, "DVD XPlatinum"

3) Same people, same exact product, with a just a different name and a few new menu options and one or two minor feature changes.

InfoKeep was another software company that did the same thing. The so-called "new" product and company had virtually zero differences, yet they forced you to buy the "new, improved" product, which was allegedly a totally different company and owners and product - they changed one menu option. Amazing!

How to alleviate this type of thing (Do all of these items - not just one!):

1) Continue reporting cases/issues on RipoffReport

2) File BBB complaints (and with Attorney General of the state where the company resides)

3) Seek "class action" along with people like me, who also are victims of the same company - we have a broken door lock that just "fell apart," and now that the company has "disappeared" [conveniently] under a new name, there's no way to get warranty support, and you/we are forced to buy a new product that was "supposedly" under a lifetime warranty.

4) Change the laws! Contact your legislators - all of them! Make a "distribution list" in your email with your Senators and Congresspersons listed, so that you always can keep in touch and let them know that the laws must be changed to protect the consumers! If a company goes out of business, then a supposed "new" company buys the old one, even if it's just the assets, like in this case, then the "new" company must also assume the "warranty liability;" otherwise, it's just a "shell game" and the companies can conveniently keep going out of business whenever they want to avoid the responsibility of their promised warranty.

5) In any new laws that are enacted, any company who promises "lifetime warranty" must keep "X number of dollars in reserve," in order to honor that warranty.

6) New law also should state: Any company with lifetime warranty must notify all holders of those warranties "before" it claims bankruptcy or goes out of business. Yes, there is "Public Notice," but that usually is reserved for posting in the local newspaper; that does no good when a company does business nationwide.

7) New law also should state "proceeds from any bankruptcy/recerivership" must reserve a percentage (10%? 15%?) to be divided among lifetime warranty holders, to defray the future costs of lack of warranty.

8) Let's all start a "KickStarter.com" campaign to fund warranty support plus "class action suit."

What do you think?