Complaint Review: SoftballFans/ HardballFans - Portage Michigan
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- Author Confirmed
- SoftballFans/ HardballFans 7632 S. Westnedge Ave. Portage, Michigan U.S.A.
- Phone: 800-672-0822
- Web:
- Category: Sporting Goods
SoftballFans/ HardballFans Beware of this ONLINE store Portage, Michigan
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Softball Fans & Hardball Fans is an online store for sports equipment & apparrel. When I ordered shirts from them, the color was not as appeared on the website. I contacted them to request an exchange. I was told it was no problem. I asked about a restocking fee and was told there would not be one. The shipping policy states Under Armour will be shipped FREE.
When I return the items it takes over 2 weeks to process the return from the time they get it. Finally I get a phone call requesting more money than what I had anticipated. When I asked why I was told it was to cover the shipping. AGAIN, Under Armour is supposed to be shipped FREE. I'm going to be charged additional since I wanted to exchange. I asked to speak to the owner and he refused to speak to me. I was told a restocking fee would be charged even after I was told it wouldn't be if I didn't send them the additional shipping fee.
Do not buy from companies online that make up their policies as they go along. The website states Under Armour is free shipping and I should have gotten the exchange shipped free.
nbp5
Pearland, Texas
U.S.A.
This report was posted on Ripoff Report on 03/18/2008 12:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/softballfans-hardballfans/portage-michigan-49002/softballfans-hardballfans-beware-of-this-online-store-portage-michigan-319021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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