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Report: #1342970

Complaint Review: Softlayer.com - Dallas, TX Nationwide

  • Submitted:
  • Updated:
  • Reported By: BillyBob101 — New York New York USA
  • Author Confirmed What's this?
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  • Softlayer.com 14001 North Dallas Parkway, Suite M100 Nationwide USA

Softlayer.com HORRENDOUSLY HORRIBLE SERVICE THEY DELETED SERVER OVER $200 BAL I WAS AWAY ON BUSINESS. Dallas, TX Nationwide

*General Comment: Threats....

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Disgruntled Consumer Very!!

THIS COMPANY PROVIDES DEDICATED SERVER SERVICE....IT IS THE WORST COMPANY THAT CAN EVER EXIST THEY ARE EVIL. THEY DELETED MY SERVER ALL OF MY COMPANIES DATA THE MINUTE I TRIED TO MOVE AWAY FROM THEM THEY USED THE EXCUSE OF BEING A LITTLE LATE ON ONE BILL. I WAS A CUSTOMER FOR MANY YEARS I COMPLAINED FOR THE PAST TWO YEARS FOR THEM TO REMEDY A EMAIL ERRORS THEY NEVER CORRECTED FINALLY AFTER RECEIVING 100'S OF ERROR MESSAGES IN MY EMAIL INBOX I CALLED THEM UP. THEY TOLD ME IT WAS BECAUSE THE SERVER I WAS PAYING $200 A MONTH FOR WAS OLD , WAS DEFECTIVE AND NEEDED THEY SALES PITCHED ME ON UPGRADED TO A NEW SERVER (MORE $ PER MONTH) . THE WHOLE 2 YEARS I SUFFERED I TRIED AND TRIED TO GET THEIR HELP AND WAS LIED TO BY MANY SO CALLED SUPPORT EXPERTS AS TO WHAT THE PROBLEM WAS ....THEIR HARDWARE IS DEFECTIVE! THEIR CUSTOMER SERVICE ABSOLUTELY SUCKS, THEY OVER CHARGE FOR THEIR SERVERS, THEY ARE FILLED WITH ERRORS.

MOST OF ALL THEY ARE EVIL. TO DELETE SOMEONES ENTIRE SERVER OVER A $200 BILL IS INSANE. IT IS AN ACT OF MALISCIOUSLY. I HAD BEEN LATE OVER THE YEARS MANY TIMES NEVER DID THEY DELETE A SERVER OVER A LITTLE LATENESS ON A BILL. IT IS HIGHLY ILLEGAL WHAT THEY DID I WILL BE SEEKING REMEDY AND DAMAGES. THEY ARE TRYING TO HIDE BEHIND THEIR USER AGREEMENT TO JUSTIFY DELETING SOMEONES ENTIRE BUSINESS DATA. I WAS AWAY ON BUSINESS FOR THE PAST 3 WEEKS. SO I WAS UNABALE TO BE REACHED. THIS COMPANY IS ABSOLUTELY INSANE!

I WOULD STAY FAR FAR FAR AWAY FROM THIS DEDICATED SERVER COMPANY IF YOU VALUE YOUR DATA  AND IF YOU WANT YOUR BUSINESS TO RUN SMOOTHLY! THEY CANNOT BE TRUSTED THEY DID THE UNTHINKABLE OUT OF MALISCIOUSNESS TO SPITE ME FOR GOING SOMEWHERE ELSE OR ATTEMPTING TO DUE TO THEIR HORRIBLE SERVICE!

PROVIDED A HORRIBLE SERVICE FOR ME I TOLERATED FOR A LONG TIME. IT CAME TO A PINACLE I WAS RECEIVED ERRORS MESSAGE. THE ATTORNEY GENERAL SHOULD BE CONTACTED REGARDING THIS MALISCIOUS BAD FAITH ACT TO DELIBERTLY SABOTAGE MY BUSINESS AND ME.

I NEVER WRITE POST ON HERE BUT THEY HAVE ENFLAMED ME BY DOING EVIL. THEY DONT DESERVE TO HAVE ANYONES BUSINESS I WAS BADLY ABUSED AS A CUSTOMER. I WAS LOYAL, OVERPAYING TO BE SCREWED OVER BY THIS EVIL COMPANY.

YOU DONT GO DELETING YEARS OF INFORMATION OVER A $200 BILL WITHOUT WARNING BECAUSE YOU THINK YOUR CLIENT IS GOING TO A NEW COMPANY THAT IS MALISCIOUS!

Sincerely,

 

A Very Disgruntled Customer of Softlayer.com

 

 

 

This report was posted on Ripoff Report on 12/13/2016 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/softlayercom/nationwide/softlayercom-horrendously-horrible-service-they-deleted-server-over-200-bal-i-was-away-1342970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1 General Comment

Threats....

AUTHOR: Tyg - (USA)

POSTED: Tuesday, December 13, 2016

 So YOU threaten THEM and they retaliate with removing your data. Seems to me that MAYBE you shouldnt have threatened them. Im also betting that YOU never read the terms and conditions of the CONTRACT you agreeded to AND signed. If its in the terms of service then there isnt much YOU will be able to do except LEARN from this mistake. This is WHY its always advisable to READ what YOU are agreeing to. Its those little fine print clauses!!! Perhaps YOU should just bite the bullet and get your own server. Otherwise IF you use a third party EVERYTHING on that server IS thiers. And THAT is what a judge is going to see. I agree its kinda messed up, but YOU didnt have to threaten them. Im also betting that YOU are NOT the nicest person on the phone. YOUR frustration being taken out on a innocent employee CAN have consequences. Im sure you realize this NOW. Next time make sure to read the paperwork 100% BEFORE you sign.

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