Complaint Review: Software-Hq - Extreme Innovations - North Ridgeview Ohio
- Software-Hq - Extreme Innovations North Ridgeview, Ohio U.S.A.
- Phone: 800-784-3167
- Web:
- Category: Computer Service & Repair
Software-Hq - Extreme Innovations company that charged me $70.80 instead of the $12.00 as indicated in the pricing. North Ridgeview Ohio
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I went on your site Iand clicked to download the cost was 12.00 after I put in my information and and tge credit cardit was not adobe. I emailed them and told them that what they downloaded in my pc was the wrong software and I told them to cancel and that I removed the soft-ware that they did download it was a mess.when I recived my credit card billl they charged me 70.80 .I did call them at 800-7843167 they told me that I loged on to there web-site and I told her it was to cancel and that I removed that software that they put in my PC.I did call my credit card and disputed that charge.I also emailed the better busness in Ohio and filed a complaint I do hope they answer my email . I am also cc the better business bureau of Ohio to place a complaint with them also.
Your refund statement states:
Software-HQ Satisfaction Guarantee
If you have any issues or concerns with your membership our tech support specialists are available 24 hours a day at Support@Software-hq.net . If you are still unsatisfied and wish to discontinue your membership please read our refund policy:
The amount charged to you is based on your membership selection and charged to the account of your choice, as a one time fee. Once you submit your order for processing, any products purchased are refundable (minus processing fee) within the first 7 days of your membership. All refund requests can be made via email to Support@Software-Hq.net. Any and all refunds will be subject to a $5.99 processing fee.
All unsubstantiated and/or fraudulent chargeback requests will be prosecuted and collected to the furthest extent of the law under the Fair Debt Collection Practices Act (FDCPA).
I have also contacted the "Support@Software-Hq.net leaving my messages, including the problems encountered, can't access WEB Page, etc and the response is that the person is suppose to leave a message explaining the problem and leave phone number. I have left so many messages (within the initial 7 days also) and as of this date have received no phone calls. I WANT MY $70.80 BECAUSE YOUR COMPANY IS A RIP-OFF. I AM ALSO COPYING THIS E-MAIL TO THE RIPP-OFF WEB PAGE. I contacted you within the 7 days that you indicated was the number of days I HAVE RECEIVED NO a refund. I want the $70.80 refunded immediately to my account. The software sites would not even allow me on the web page indicating dangerous and a probably virus. My refund information (you have the credit card info) is:
CC: BETTER BUSINESS BUREAU - OHIO
RIPP-OFF WEB PAGE
Lorettagrace
Winthrop Harbor, Illinois
U.S.A.
This report was posted on Ripoff Report on 04/03/2009 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/software-hq-extreme-innovations/north-ridgeview-ohio/software-hq-extreme-innovations-company-that-charged-me-7080-instead-of-the-1200-as-440627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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