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Report: #1315210

Complaint Review: Solemar Property Management SARL - cannes

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  • Reported By: kerri — new york New York USA
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  • Solemar Property Management SARL 130 Avenue Maréchal Juin cannes, France

Solemar Property Management SARL solemar barbara QUEVA never showed up to meet us flake! cannes

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ruined our whole vacation and stay in france

terrible nightmare this women barbara created for us.

after a long flight she NEVER SHOWED UP to meet us to let us into the holiday rental!

after phoning her several times she acted as if she was doing US a favor by showing up nearly 5 hours late.

imagine how exhausted we were after traveling nearly 10 hours and having 2 small children in tow.

 

the apartment was a mess and there was human waste in the toilet. she merely laughed it off.

dropped us in front and left us struggling with the luggage couldnt even be bothered to open the door or show us around the apartment or give us any sort of information.

 

most concerning she insisted on HOLDING OUR PASSPORTS

we got into a huge fight with her refusing to give them over.

 

where does she get off holding our passports for the duration of our stay?

ive traveled quite a lot over my life and NEVER had someone try to TAKE my passport

i had read other stories online about this women and her husband and their poor excuse for a business

but i never thought it was just fussy people or the like. im easy to please so i just assumed it was just online gossip.

the owner from netherlands clearly had NO IDEA that he had knowningly hired a complete untrust worthy....

LAZY , THIEF to watch over his condo.

 

after calling him directly explaining that were not going give up our passports.. lord knows what this barbara lady had planned or why she insisted!

he agreed with us completly and fired her !!

he had to come all the way from netherlands the next day just to try to sort out the mess and get our deposit and payment from this barbara women.

it was a huge mess.

she did not go willingly let me tell you!

she caused a huge scene with a complete lack of professionalism.

and infront of my children none the less. screaming and yelling.. this lady is very unstable to say the least.

 

sorry if im not explaining this correctly. we are just here in the holiday rental now after sorting this a few hours ago.

i felt i needed to share this online right away to any and all people dealing with this "company"

they cannot be trusted be very very careful whome you do business with !

 

 

This report was posted on Ripoff Report on 07/05/2016 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/solemar-property-management-sarl/cannes-06400/solemar-property-management-sarl-solemar-barbara-queva-never-showed-up-to-meet-us-flake-1315210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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