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Report: #1220579

Complaint Review: SolidTech - Internet

  • Submitted:
  • Updated:
  • Reported By: robert — Mckinney Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • SolidTech Internet USA

SolidTech LAVASOFTTECH.UPCLK.COMAD-AWARE CLEAN YOUR PC SCAM-DOWNLOAD FAKE SOFTWARE Internet

*REBUTTAL Individual responds: me too

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purchased pc antivirus protection software on internet from Lavasoft for $48. Software downloaded but could not activate. When I called they switched me to SolidTech who said he (Jerry) would help activate. Then Jerry went into a long spin about my computer being full of spam and virus and hidden Trogans (malwara). Jerry sold me on buying a complete overhaul of my PC along with refunding my $48; cost $249. Jerry said it would take 5 hours so I should leave my computer for 5 hours. I was watching that PC and saw he had stopped processing after about an hour and a half. He never started again and the next day (Sunday) I found that nothing he said he would do had been done. When I tried to contact him using the web help icon he had installed on my dest top it would say "not avaliable".  Good thing it was on weekend; I rushed to my bank this morning (Monday) and filed a disputed debit card use compliant. Since it was a debit transction the bank will try to contact them and if not resolved to my satisfaction my money will be returned. (The $249 was still in a pending status , not paid, at my bank). 

This report was posted on Ripoff Report on 04/06/2015 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/solidtech/internet/solidtech-lavasofttechupclkcomad-aware-clean-your-pc-scam-download-fake-software-intern-1220579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

me too

AUTHOR: barrysbot - (USA)

POSTED: Wednesday, December 30, 2015

the got me the same way only with a pdf file

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