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Report: #1415603

Complaint Review: Sono Bello Orlando & Cincinnati - Orlando Florida

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  • Reported By: jennifer — daytona Florida United States
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  • Sono Bello Orlando & Cincinnati 6900 Turkey Lake Road Orlando, Florida United States

Sono Bello Orlando & Cincinnati Unsatisfactory Results Orlando Florida

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I had a Trisculpt procedure done on my abdomen on August 2015 in the Orlando, FL office by Dr. Siemian . I spent over $7k with this and 10 Venus Freeze/Legacy Treatments which were both recommended by Chelsey Bishop. It has now been over 2 years and I told them from the beginning that I was not happy with my results. While my abdomen looks better I know I should look way better than it does especially for $7k. They kept telling me that they took out all the fat that is allowed by law which I don't believe. I believe the surgeon did not want to look bad and admit he did not take enough out so he lies to cover himself. Keep in mind I am 5' 6" tall and only weight 155lbs.

Furthermore, I went to the Sono Bello office in Cincinnati, Ohio to finish 8 of my Venus treatments. Unfortunately, I was not seeing results on my abdomen, at all, after 8-10 visits. I was then told by office manager, Sherry Jones, that these treatments did not work well on the abdomen and should be used on areas like the face where it helps with collagen production. Keep in mind this procedure came highly recommended by Chelsey Bishop in Orlando and cost me over $2, 000. Why would you allow me to have 8-10 treatments before telling me this? To further add to my disappointment I had to drive 2.5 hours 1 way to get to this office. After making a compIaint, I was given 5 extra treatments which I decided to use on my face. No one explained to me that the heat from this device could cause broken blood vessels on my cheeks. Afterwards, they tried to act like they told me and then acted as if this was a preexisting condition which really upset me.

Also, when dealing with Sherry on making a complaint against my previous TriSculpt procedure I was so UPSET at how poorly she treated me. She was EXTREMELY rude, impatient and gave a lot of attitude. I can not believe she is an employee here much less a manager. VERY DISAPPOINTING EXPERIENCE HERE AND WITH SONO BELLO IN GENERAL!! WISHED I COULD GET MY $7K BACK AND GO ELSEWHERE!!

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