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Report: #1360373

Complaint Review: South Beach Diet - Internet

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  • Reported By: Erin — newport Rhode Island USA
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  • South Beach Diet Internet USA

South Beach Diet FOOD TERRIBLE, Cust Svc Worse!!!! Internet

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The food was (mostly) terrible! Needs tons of freezer space! AUTO delivery ... read the fine print ... yes, my mistake, but that is exactly what they are hoping for. The order confirmation mentioned nothing about auto delivery. The email that came in on Mar 2nd while I was out of the country asked if I wanted to change what is in my order. I didn't receive this email, but then on Mar 5th rec'd the 'your order has been received'. I went immeadiately to the website and moved the next delivery out until May and rec'd a confirmation that this had been done. On Mar 7th I rec'd notice that my order is on it's way. After numerous discussions with customer service ... totally uninterested in helping ... was told that is what the 'terms & conditions stated'. So a $324 mistake on my part and they could care less! The order had left their hands 20 minutes before my call. BEWARE!

This report was posted on Ripoff Report on 03/07/2017 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/south-beach-diet/internet/south-beach-diet-food-terrible-cust-svc-worse-internet-1360373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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