South University Online South University Rip-Off Online Students for their financial aid, Charges for Classes that you have not taken, and block you from taking classes after they have received government funding www.southuniversity.edu, Internet

I also have been dealing with unprofessional behavior from the South University Online Program. I was suppose to graduate on 4/18/2013 but with the new academic counselor I have additional classes that are extended a year out. The financial department has processed the next six classes and have collected money from the loans and grants. They are now asking me to pay for the account balance which is for classes a year out. I find it insulting that I have an email from one advisor of my gameplan with the intension of graduating April 2013, now I have another new advisor who is unaware of the plan and has decided to extend a year. After reviewing the actual SUO Catalog requirements for the Bach in Art of Psych. I decided to look over my transcripts and compare, after reviewing this I have taken additional 4 classes that were not needed. I talked with the academic counselor about the comparison and he states that we work on "grid" which does not compare to their outlines. I ask why that is and he states the catalog may be wrong which now is false advertising and the previous academic advisor did not mention this when we discussed this. I feel that they are adding classes to get additional money.I also feel that this school is taking advantage of people by advising them of false information and collecting on unnecessary classes hoping that I wont catch on. I can not get a straight answer and the both the financial and academic area have staff turnovers on a frequent basis and I have been with the school sinc Jan 2010 with frequent mistakes and numerous questions that constantly is blown off.

Because of complaints like yours, the Department of Education is now getting involved.  They have threatened to cut off the federal funding for schools that repeatedly defraud students.  PLEASE contact someone at the state level department of higher education and file a complaint. Detail everything you can and be specific.  You should also send a copy of the letter to your state representative, the university president, and the accrediting body that is responsible for them  If you need help finding this information let me know.