Complaint Review: southbeachdiet.com - Archer City Texas
- southbeachdiet.com 314 West Pecan Archer City, Texas United States of America
- Phone:
- Web: www.southbeachdiet.com
- Category: Weightloss Programs
southbeachdiet.com Refused to refund money Archer City, Texas
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I signed up for southbeachdiet online. Immediately, I realized I had made a mistake. It happens. I realized my husband would not be able to participate because of his work situation.
Within 3 minutes I canceled it.
Additionally, there were several references to a 7 day trial which was untrue. Yes, I did read the agreement. It said that you would be billed the amount at the end of 13 weeks. This was not true either.
The customer support person (Stephanie L.) got very snotty with me. "Didn't I read the binding agreement." Why did I do this or that?" Hey. We all make mistakes and it is not fair for them to take advantage of a mistake. Do you think I would have canceled it 3 minutes later if I hadn't realized I made a mistake?
I ask to speak with a manager. She argued with me about that. Finally, she said she would go consult with one. She left me on hold and came back with something like "her manager advised her to......" I never was allowed to speak to a manager.
This report was posted on Ripoff Report on 11/03/2011 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southbeachdietcom/archer-city-texas-/southbeachdietcom-refused-to-refund-money-archer-city-texas-794738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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