Complaint Review: Southern Hospitality, Garrett Enterprise, Inc. - Jacksonville Florida
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- Author Confirmed
- Southern Hospitality, Garrett Enterprise, Inc. 9315 San Jose Blvd. Jacksonville, Florida U.S.A.
- Phone: 904-292-1571
- Web:
- Category: Advertising / Deceptive
Southern Hospitality, Garrett Enterprise, Inc. scam, sold false advertising for hotel directories. Jacksonville Florida
*UPDATE EX-employee responds: Professional Ethics
* : "Finally Satisfied"
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On September 7, 2008, a Marketing Representative from Southern Hospitality visited our church. As Evangelism Director of our church, I spoke to her after the service in our social hall regarding placing an ad in the Guest Services Directories of 3 nearby hotels. After further discussion within our church council during the week, we decided to place the ads for our church. Payment of $500 and a signed contract was made on September 10, 2008. Jan Johnson, their marketing reprsentative, stated that she must have payment by the 10th because the ads would be going "to print".
It is now April 3, 2009, there are no Guest Services Directories of any kind in any of the three hotel rooms we and others paid for. The hotels are Sleep Inn, Comfort Inn, and Holiday Inn, all located on N.W. 36 St. across from Miami International Airport. I have spoken to the Operations Manager, Jermaine Burke, of Sleep Inn, on three occasions regarding the directories and he has referred it to his General Manager Betty Steele of all three hotels. She has had no luck with Southern Hospitality either. At the very least we would like a refund of our monies.
Nanette
Miami Springs, Florida
U.S.A.
This report was posted on Ripoff Report on 04/03/2009 08:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southern-hospitality-garrett-enterprise-inc/jacksonville-florida-32257/southern-hospitality-garrett-enterprise-inc-scam-sold-false-advertising-for-hotel-dir-440462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE EX-employee responds
Professional Ethics
AUTHOR: Jan - ()
SUBMITTED: Tuesday, May 14, 2013
I sincerely want to thank you for the business that you did with me. I've always worked extremely hard to deliver and provide excellent customer service and satisfaction to my clients. Due to issues that were out of my control, I am sorry that you had to go through a lengthy process before you received what you paid for. Furthermore, due to similar circumstances I am no longer affiliated with this company.
May the Lord provide both of us peace. Warm Regards,
Jan Johnson
#1
"Finally Satisfied"
AUTHOR: Nanette - (U.S.A.)
SUBMITTED: Friday, September 04, 2009
On September 7, 2008, I wrote to Rip Off Reports, representing my church, revealing our displease with Southern Hospitality and Jan Johnson in particular because we had entered into a financial contract with them for publicity materials that we never received.
Now I can happily say that we are satisfied with Southern Hospitality. Jan Johnson recently sent us the material we had contracted for and it looks very professionally done. We are very pleased that this situation was resolved.
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