southern management system southern management updating the account ilegally Florida

due to dead on the family, i was forced to break my lease 2 months before my lease end. The Rexford apts. told in which I still have the emails. that they will work something out with me. by the time I finish buried my dad. they send me to collection agency call Southern Management system, when i found out i call them to try to make a payment arrangement the refuse too and they told me i have to pay that in full otherwise o wont be able to rent never again as long i have that debt . what they are doing is every single month they update my acct. that way i wont be able to rent.. and when i call they don't want to talk to me or don't allow me to do monthly payments