Complaint Review: Southernality Spirits Inc. - Brandi Snyder Owner - Lake Mary Florida
Southernality Spirits Inc. - Brandi Snyder Owner Brandi Snyder Southernality Spirits Southernality Hosted a concert for Tyler Farr at The Barn in Sanford - didn't deliver on time nor refund. Lake Mary Florida
Brandi Snyder of Lake Mary / Sanford, Florida DBA Southernality Spirits Inc. was behind an event that was being hosted at "The Barn in Sanford, Florida". This is a local bar that often hosts live bands and events for other groups such as Southernality. For the last couple of months this event was being touted as this great event where Tyler Farr would be out and about mingling with the crowd etc... Part of the allure of the event was that they would open the event at 2 pm est time on Friday August, 31st so that people could come early and enjoy festivities for the event. Tickets were around 30.00 a person if you pre-ordered and a bit more if you did not. 150.00 for VIP for the event. We were told that Tyler Farr would go on around 10/1030 pm, then told 11, then told 11:15, then told 11:30, then told 11:45, then 11:53 est he finally went on.
At around 11:30 we requested a refund due to the fraudulent nature of this deal. Apparently this has been done previously where he has either not shown up for events or was delayed (this was from someone in his own group) touting that this happens in show business. No, this happens with little narcississtic children who crave attention, but I digress.
At this time there were two people that were asking the staff members up at the front desk to please get a refund. The staff member kept saying that she didn't work for the barn and that she didn't owe the guy a "d**n thing". At one point the guy and the girl asked to please see someone about a refund, someone in a management capacity and she cursed at him and got in his face telling him to get the F--- out of the bar if he did not like it. This is just the precursor for what became a royal s-- show.
More patrons of the event came over to the front area where this girl had cursed out two more people that actually were being very nice. No one was around but the two girls, no managers, nothing. A larger woman appeared who said she was with Tyler Farr and that she represented him. She spoke with the original guy there that had requested someone to come over and she bascially fed him and a few others there a line of crap saying that the bus caught on fire and that he was late because he was doing a longer than normal meet and greet. Which is it?? A longer meet and greet or a fire? We were then told from yet another guy that he was just late. He had a Tyler Farr vip badge on his shirt and claimed he worked for him as well.
Now, there is a growing crowd, the big girl who represents Tyler Farr, the two girls who cursed out several patrons and the police. 3 Sanford PD officers had to come over and interject because a black guy who had the VIP badge on his shirt and stated he worked for Tyler threatened 3 different customers. He advised them to get out or he was forcefully going to remove all of them. The Sanford PD pretty much told him to be quiet but he kept on and on engaging with the customers. Two guys now in muscle shirts come up bullying their way through and argued with about 10 people who are all up front "not including the 35/40 that have walked out" and told these people to just enjoy the show that STILL had not started yet. There was an uproar as everyone started complaining and the guy tried to give them coupons to come back to the barn. He then quickly started giving out money to a handful of people. He ignored my request and the other guy that originally had asked for a refund. Other than starting more commotion my girl and I just left. Money completely wasted, over priced drinks, and no concert.
Brandi Snyder, Tyler Farr, Southernality comitted fraud. They agreed to have a set stage time that was not just a couple of minutes off rather an entire hour, and hour and a half if you went by the girls at the front door that represented Southernality. At the bare mininum they owe a refund to those that did not get it and whom left. They refused.
Brandi Snyder can make up the excuse that people should have come to her or that we should have requested more help to get a refund, but as the host of the event she should have seen the police commotion at the front of the bar and resolved it vs. sending her two boyfriends up there to deal with what she should have taken care of.
Allowing her staff to threaten to beat the "$%%T" out of a couple of people, allowing her door girls to get in peoples faces because they are to weak to handle criticism for a problem THEY CREATED THEMSELVES is an issue. Everyone should be aware of the liability Brandy Snyder and Souternality create for their venues. I am pretty sure their insurance comapnies would not want to deal with that liability when Brandi Snyders henchmen assault a customer. Furthermore, I am sure that there are many venues that would not want to do business with her at all.
This report was posted on Ripoff Report on 09/01/2018 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southernality-spirits-inc-brandi-snyder-owner/lake-mary-florida-32746/southernality-spirits-inc-brandi-snyder-owner-brandi-snydersouthernality-spiritssou-1459091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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