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Report: #1381371

Complaint Review: Southwest Airline - Internet

  • Submitted:
  • Updated:
  • Reported By: Jack — Saint Louis Missouri USA
  • Author Not Confirmed What's this?
  • Why?
  • Southwest Airline Internet USA

Southwest Airline / booking.com After booking a flight, I followed a link to book a hotel. The link took me booking dot com where they promptly ripped me off for $495 Unknown Internet

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I followed the https link to booking dot com from the southwest airline web.  Before receving a hotel confirmation American Express notified me of the charge from Rocket Travel.  I never got a confirmation.  Hours on the phone with SWA and Booking dot com.  Neither could confirm my reservation.  Neither could tell me about Rocket Travel.  Had to have AE kill it.

Be careful following links on the SWA site.  Avoid Booking dot com.  Both the booking dot com and swa were https sites.  This therefore could not have been a man-in-the- middle. One of these sites is insecure for financial transactions.

This report was posted on Ripoff Report on 06/26/2017 11:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southwest-airline/internet/southwest-airline-bookingcom-after-booking-a-flight-i-followed-a-link-to-book-a-hote-1381371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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