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Report: #581124

Complaint Review: southwest towing - all star towing - dallas Texas

  • Submitted:
  • Updated:
  • Reported By: ben — dallas Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • southwest towing - all star towing 2703 cartwright dallas tx. dallas, Texas United States of America

southwest towing - all star towing dallas texas JACKED UP THE PRICE FOR SERVICES THAT WERE NOT DID AND HELD VEHICLE HOSTAGE .WERE VERY RUDE ON THE PHONE AN WOULD HANG UP ON ME FOR NO REASON. dallas, Texas

*REBUTTAL Owner of company: New Ownership & Management of All Star Towing

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this company southwest towing and all star towing are rip off companys i had my truck towed by this company all star towing out sourced it to southwest towing company they claim they towed my truck them came back to get my trailer and double charged me 512.00 twice 1012.00 and some other charges totaling 1075.00 the thin is they towed it as one unit never made a second trip ive asked why this has happend all star towing replys they out soured it and have no control but yet it set in there storage yard an southwest there employees lie to me wont talk when i tell them they never made a second trip . they hang up on me put me on hold have nothing to say i dont know what to do but pay to get it out this is black mail a hostage situation.

This report was posted on Ripoff Report on 03/15/2010 09:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southwest-towing-all-star-towing/dallas-texas-/southwest-towing-all-star-towing-dallas-texas-jacked-up-the-price-for-services-that-were-581124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

New Ownership & Management of All Star Towing

AUTHOR: Wozgal - (USA)

POSTED: Monday, April 12, 2010
My name is Jamey Wozniak and my husband Matt and I are the the new owners of All Star Towing.  We had seen these complaints and wanted to address them after we took ownership.  We want to assure you that we will strive to make sure our customers are happy and satisfied.  So, please feel free to contact us if you ever have any issues.  We look forward to building All Star's reputation to the level we all expect it should be. 

 
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