Complaint Review: Sovereigh Bank- Sudbury-MA - Sudbury Massachusetts
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- Author Confirmed
- Sovereigh Bank- Sudbury-MA Boston Post Rd Sudbury, Massachusetts United States of America
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- Category: Questionable Activities
Sovereigh Bank- Sudbury-MA charging cash to cash a paycheck and refusing to provide a receipt Sudbury, Massachusetts
*UPDATE Employee: Cashing Check
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Because I was not a client, I was informed by the teller (Branch of Sovereign Bank in Sudbury-MA) that to cash my paycheck (about $800.00), I have to pay a fee of $5.00 (.62%).
I agree with the charges but requested a receipt for the transaction. The teller told me that they do not provide a receipt;
I ask to speak with the manager she confirmed that they will not provide a receipt for this fee. I argued that if I am paying for a service in cash I need a receipt for my records. She told me to take my check and deposit somewhere else.
I think Sovereign Bank is doing wrong and abusing costumers buy taking money from them and not reporting to the authorities as no receipts is giving out. If I sell or do any work for a person or institution I am under the obligation to provide a receipt for the service or product am billing.
Please tell me is it legal what Sovereign Bank did to me?
This report was posted on Ripoff Report on 03/02/2012 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sovereigh-bank-sudbury-ma/sudbury-massachusetts-01776/sovereigh-bank-sudbury-ma-charging-cash-to-cash-a-paycheck-and-refusing-to-provide-a-rec-847653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Cashing Check
AUTHOR: Mark - (United States of America)
SUBMITTED: Thursday, June 07, 2012
That sounds like a rather horrible experience. They should have informed you that they couldn't give you a receipt simply because the system is unable to do so. Whenever a check is cashed the system generates no receipt whether you are a customer or not. I have had individuals need to show proof of paying the $5 fee and I simply write so and so paid a $5 check cashing fee and stamp it with my teller stamp.
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