Sovereign Bank Santander Consumer Lied to me about my auto loan and is keeping my title from me. Internet

Everything I have read about Santander Consumer is true.  When I called to make my last paymet to them and ask what my late fee was they told me that I still had 4 payments left.  I ask them why do I have an extra 4 payments left when I have a contract that says I make 60 payments and then the car is paid for.

They told me that I was unemployed in 2008 and I called them and they gave me a 2 months forberance which means now that they let me skip 2 months and now instead of 60 payments I now owe for 64.  I told them that I was not unemployed in 2008 and I can prove it.  I ask them for a document that I had signed to say it was ok or a voice recording where I agreed to this.  The guy who sounded like he was in India told me I agreed to it and I had to pay.  

When I asked to speak to a supervisor he told me that I could not speak to them.  I told him it would be stupid tto try and save one thousand dollars so I can pay four thousand dollars.  So istead of making the last payment in July of 2012  made the last payment in March of 2013.  

I filed a consumer complaint with every state they do business in and of course they sent me a certified letter saying that if I do not make the full payment immediately they will repo my car in one week.  I did not take them seriously because they want to rip you off as long as possible so they can make as much money off of you as possible and with a repo they would have to spend money on a repo.

So unlike many people who complain on this company I will wait for my title and then I am going to get all the information I need from my previous job and then call a lawyer and see if we can find other people in my situation and file a class action lawsuit against these predator and scam artist.  I do not care the cost I will file a lawsuit against them to recover my loss, but to let them know that not everyone  will let them get away with this.

Please stay away from this company and never do business with them.  It is better to get a used car than to deal with them.  If I hd to do it again I would have let them repo the car and save thirty thousand dollars.  Please listen to me and NEVER do business with these jokers.

Did you ever get it straightened out???

I called again today and either none of them have computers or my information is still not updated for when I paid it off! Every representative had asked me the same question, 'is the vehicle paid off'. It has been over 3 weeks since I paid it off, tomorrow it'll be 4.

If I do not get a solid answer by 5 pm tonight about when I am getting my title, I will be pursuing legal action! I have an email called  'Vehicle Payoff Confirmation and Title Advisory' that states that my title should be ready for me as of Friday! 

Any Company can be reported to the BBB, just call or fill out the online form for your nearest branch or contact address for that company

Just have the contact info for the report and suporting documentation available as usually large companies respond quickly, or not at all. If they respond you will want to give them the needed refrence material.

Good Luck