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Report: #131859

Complaint Review: Soyo Group, Same As Soyo USA - Ontario, California

  • Submitted:
  • Updated:
  • Reported By: LaPorte Texas
  • Author Confirmed What's this?
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  • Soyo Group, Same As Soyo USA 1420 S. Vintage Ave. Ontario,, California U.S.A.

Soyo USA,Soyo Group, Same As Soyo USA Ripoff I bought several products off of Tigerdirect.com and never recieved one rebate even after being told i was via email Ontario California

*UPDATE Employee: TigerDirect's ready and willing to help!

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I failed to recieve my rebates after following their directions via the rebate form. This was all done immediatley after i recieved my products from tiger direct.

I contacted them by email after waiting almost 6 months. My total of rebates were $140.00. I listed the exact forms i mailed in + the dates and all in the email.

I got this reply in December of 2004.

Subject: RE: Rebate inquiry.
Date: Dec 2, 2004 12:50 PM


Our records indicate that you have been approved. Please allow 2-3 weeks for your check to be received. We apologize for any inconvenience.

Best Regards,
Rebate Department
SOYO Inc.

It is now 02-18-05 and i have emailed them repeatedly with no answer from the company whatsoever. I did a search on google only to find out how many people have been ripped off by this company. I cant believe that there is no class action law suit yet.

I have seen one person go as far as to get Tom Martino off of the radio to even contact them ( A guy that deals with scams on AM radio)with no compromise.

Stay away from them!! Their products arent even that great as well, but that is besides the point this is about my money.


Julian
LaPorte, Texas
U.S.A.

This report was posted on Ripoff Report on 02/18/2005 01:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/soyo-group-same-as-soyo-usa/ontario-california-91761/soyo-usasoyo-group-same-as-soyo-usa-ripoff-i-bought-several-products-off-of-tigerdirect-131859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
0Employee/Owner

#1 UPDATE Employee

TigerDirect's ready and willing to help!

AUTHOR: Michael - (U.S.A.)

POSTED: Tuesday, February 22, 2005

Like I said in my last posting, anybody having ANY issues with a purchase from TigerDirect, especially a rebate-related issue, give me a call at 1.800.955.1888 ext 2921 or email me at michael.toupin@tigerdirect.com and I'll be more than happy to assist you in any way possible. I've gotten a few emails already, and all of them have been rectified.

Michael J. Toupin
Customer Service Manager
TigerDirect.com

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