special t travel never received packet until i contacted BBB once i received vacation write to company to cancel no refund unauthorized charges to my card Casselberry Florida

I was contacted by speciality travel to purchase a travel packages it seemed good at first i allowed them to debit 58.00 from my Mastercard and explained to call back Monday after feeling nervous about the purchase because of being transferred to many different people and explained i woukd pay the remainder on a prepaid card the following week i hung the phone up and researched the company online and decided to stop payment omthr58.00 abd not proceed any further the next time my social security account received my monthly disability benefits they tool another 200 without my permission my bank tried solving the issue with no luck i contacted the bbb and they didn't respond i then received the package and sent the cancelatuon notice on time still no response or refund i called many times no response trying to cancelIi contacted Specialty travel the REAL company which has a disclaimer for special t travel on her website