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1, Report #1526553
May 25 2023
10:29 AM
Company Rating:
(1)
Craftmatic adjustable beds So check this baloney out, worst company I’ve dealt with in my entire life and I’m old. We thought about buying a Craftmatic bed, we talked to a guy on phone on March 27th, he told us the deal we was looking at ended at 9pm that night and if we wanted more time to think about it just put a deposit down and we won’t charge you unless you buy the bed. We put $1,000.00 down over the phone. The very next day about 9am less then 12 hours later I emailed them to cancel we do not want the bed. So I kept asking why is our money not returned about once a week, keep getting same old story sir you need to be patient, first it goes through claims department and then it gets transferred to refund department and then they process the orders in which they are received. We’ll wife just called Craftmatic again today and finds out they are understaffed and no one working in those departments, she asked what the hell you just keep peoples money because your under staffed she replied yes sometimes . Lmao what a joke company, I thought they was a legitimate company so that’s why we considered buying a bed off them in the first place. So here we are 2 months later they still have my $1k I have no bed….there’s not even a order number because we never ordered the frigging bed lol!!! We had to call are bank and open a dispute because the bank already paid them so now we have to wait up to 90 days to straighten out Craftmatic’s crap they do to people. I’d also like to add, we made several phone calls to them they say they are understaffed and to leave a message, we probably left 10 messages and only ONE. Called back. The way to actually talk to someone is to say your looking to buy, presto a person comes on the line to take your money and hold it hostage. Buyers Beware go to sleep number like I did. They ripped us off $1,000.00
Author: Joey
Ann Harbor, MI
2, Report #1377162
Jun 05 2017
08:05 AM
Author: Coral Springs, Florida
3, Report #1288902
Feb 20 2016
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Feb 21 2015
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Aug 24 2014
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Author: Sacramento, California
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Feb 04 2014
01:48 PM
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9, Report #1002442
Jan 24 2013
07:55 AM
11, Report #606700
Jul 09 2012
12:41 AM
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13, Report #861520
Mar 30 2012
01:22 PM
14, Report #316815
May 21 2011
06:54 AM
Updated Rebuttal
Author: ft. Meyers, Florida
15, Report #730841
May 18 2011
05:50 PM
Author: DeFuniak Springs, Florida
16, Report #691854
Mar 05 2011
10:32 AM
Rebuttal Photo
Author: Newton, Massachusetts
18, Report #292402
Jun 12 2010
01:43 PM
Rebuttal
19, Report #470890
Aug 04 2009
12:31 PM
Rebuttal
20, Report #443631
Apr 14 2009
08:35 PM
24, Report #349000
Jul 08 2008
08:01 PM
Author: Berlin, New Jersey
25, Report #342618
Jun 21 2008
06:53 AM
Author: verona, Pennsylvania

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