Craftmatic/Contour Beds BIG TIME RIP-OFF Tampa, Florida

Very classy blaming your company's problems on tabloid reporting. And very classy insulting my intelligence with your "average intelligence" remark. I've been in sales for years and have never, ever worked for a company that doesn't price their product and rely on strong-arm sales tactics as they prey on seniors.

Last week I reported your company and your selling practices to Ohio's Attorney General. I forwarded your ridiculous training manual that clearly demonstrates your selling practices to their office and look forward to learning of your company banned from doing business in the state of Ohio. I do a great deal of networking with professionals who work in the senior market and be advised they will learn of your unethical practices as well. Negative feedback on a company, product or service always tends to travel much quicker than positive comments.



Subject: Re: Contour Sales Job, OH
From:john.kobel@contourbeds.com
Date: Fri, 24 Dec 2010 21:35:13 -0500
To:kelley

I shouldn't waste my time responding to you, but I feel that you should know some facts. First of all the coupon is worth $500.00 and can be used against the purchase of our Platinum model or used at an on line bedding store for the purchase of a flat bed. Craftmatic does not have a functioning office in Pittsburg, it changed to Contour in January of 2008 and subsequently closed in March of 2009. There are still some legalities under way with that company and the name Craftmatic is still tied in. Due to the license agreement when taking over Craftmatic we have not yet been able to totally separate ourselves from the name, but can assure you that we are a complete and totally separate company.

Craftmatic has violated the agreement and started selling beds over the phone in Florida. I can say no more about this as legal proceedings are now under way. Yes we do allow assistance from a sales manager to allow a sales person to give an extra discount, just like everywhere in the country that sells anything. Have you ever purchased a car and received a better price from the manager or asked a manager at Macy's department store for a better price. It is a age old practice. There are over one million Craftmatic or Contour customers nationwide.

Craftmatic was selling beds since 1974 and we under the name Contour since 2008. With over a million customers and less than 1/2 of 1% complaints is fantastic and far less than the complaints filed against the company you purchased your car from or companies like IBM, Sears, Ebay and on and on. The person with average intelligence knows tabloids like inside edition and blogs on the internet are distorted, never report the full and true story. The only salespeople you hear complaining are those who were not successful with our company and choose to blame it on us. I have over 100 successful sales representatives who will tell you Contour is the best company they ever worked for and you can find a few who will tell you we are the worst company they ever worked for. I can tell you we are one company treating everyone the same way. We pride ourself in the way we handle our business and all of our business practices are ethical, above board and I am proud to be a part of it. It is a shame that some of the bad press towards Craftmatic filters through to us, but we are working through legal avenues to once and for all to be recognized as a different company. I respect your right to conclude as you choose but I must advise that you listen to yourself instead of listening to nonsense on the internet or on tabloid television programs which are no different than the National Enquire and we all know how ridiculous there reporting is. Kelley, I wish you the best, would advise avoiding tabloids and nonsense on the internet. God bless you, Merry Christmas and and best wishes for a prosperous New Year.