Report: #1393098

Complaint Review: Spectrum Cable & TV

  • Submitted: Wed, August 16, 2017
  • Updated: Wed, August 16, 2017
  • Reported By: FedUp — Center Ossipee New Hampshire USA
  • Spectrum Cable & TV


Spectrum Cable & TV Time Warner CableCharter Communications Totally Indifferent, false advertising Cable Company Nationwide

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Spectrum is a "new" Cable and Internet provide in my area, and former TimeWarner Cable. My cable bill has increased over $45.00 per month for the same service that I prior had through Time WarnerCable. They advertise fast internet, superior service and a new way to experience cable. The internet is slower, more outages and totally indifferent customer service.

I was told through their customer service department that if I "migrate" my bill will increase another $50.00 per month and net year another $50.00! They do  not care because they are the only game in town in the area I live in.  The promote a false promotion ad for new customers of $29.99 for one year.  I asked why they don't incentivize loyal (former TimeWarner Cable customers) by offering the same promotional price? No answer. They don't care. Their advertising on television is stupid, condescending and fake. More money for less service and nobody cares.

This report was posted on Ripoff Report on 08/16/2017 03:08 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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