SPECTRUM Price and customer service Nationwide

Constant and ever increasing pricing.  Now requiring A cable box for every tv with 30 days or less notice. Must self install and very confusing for many.  If you go in person to pay your bill, return equipment,exchange equipment or pick up the now required box (not free at about $7.00l each per tv) at their Brooksville FL location be prepared for 1-2 hour waits or more, disorganized chaos and then get a customer service rep with an attitude And would be unemployed by many others. Now told service calls will no longer be no charge.  Spectrum is a monopoly in this area and taking advantage of it.