Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1370002

Complaint Review: SpeedConnect, LLC - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Speedconnect subscriber — Fort Hall Idaho USA
  • Author Not Confirmed What's this?
  • Why?
  • SpeedConnect, LLC Nationwide USA

SpeedConnect, LLC Speedconnect is more like Lagconnect Frankenmuth Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

"We have a very reliable service to the Fort Hall area. Our speeds will average between 6-8 MBPS download speed and around 2 MBPS upload speed. We have an unlimited data plan for $59.95 a month for a 2 year agreement. You will also have a consistent speed at all times. " - Speedconnect Salesman

That is what they made the service look like but in reality I have had speeds as low as 49 Kbps download/ 470 Kbps upload. Although speedconnect technicians have come out here to adjust their internet equipment which provides me access, nothing has improved the performance of my connection to the internet. They have even made it seem like it was a hardware problem on my part so I have also purchased 4 routers so far, returned the 2 most recent to the store because I was unable to get Open NAT on them.

I recently got them to admit to throttling so I'll quote them: "I discussed this with out technician and there is a lot of gaming going on.  In February the customer has used 190.15 GB of data with most of it from gaming on Xbox..  We do throttle the service after 8GB per day.  March usage was 105.28 GB again, most of it from gaming on Xbox." - Speedconnect representative.

Speedconnect says they throttle at 8 gbs a day but to be honest, I've had my internet throttled way before 8, like around 4 or even 2 gbs and I never understood why my data usaged mattered when I am on a unlimited data plan, plus when I went to their website to the "check my usage" it says I use my internet connection for things I don't use and things I never heard of.

 

This report was posted on Ripoff Report on 04/27/2017 11:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/speedconnect-llc/nationwide/speedconnect-llc-speedconnect-is-more-like-lagconnect-frankenmuth-nationwide-1370002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now