SPEEDWAY AUTO Inc. Speedway Auto Group Arrogant owner who does not care about customers or their money jonesboro, Georgia

We wanted to rent a trailer for a family vacation.  They advertised ont he internet and we did everything by email and phone.  I over communicated and told them what kind of vehicle I had to tow the trailer.  When I arrived the service guy said no way could I tow the trailer with a bumper hitch.  I wanted to be safe so he and I called the owner.  Disappointed but calm I said I'll do something different and you can refund my deposit.  The owner said "I'll let you know tomorrow what we will do about your deposit".  I said I was not comfortable.  He had $1,350 from me and I did not have anything.  The owner said "the more you talk to me the more it's going to cost you".  Blown away I finally gave up talking to him and had another tow vehicle drive 2 hours to meet me.

The joy continued.  We took our family vacation and returned the trailed.  They said it would take 5-8 days for me to get my $1,000 deposit back.  Longer than I expected but I accepted it.  61 days later I finally got my deposit check after weeks of them not returning my calls, making promises and never sending my check.  I finally got it when I drove 2 hours to their office and said I am hear to pick up my check.

Worst customer service I have ever experienced and all along I was worried that they woudl steal from me and my money would be lost.