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Report: #1456181

Complaint Review: Spirit Van Lines (Norcross, GA & Atlanta, GA) - Norcross Georgia

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  • Reported By: Nathan — Las Vegas Nevada United States
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  • Spirit Van Lines (Norcross, GA & Atlanta, GA) 6481 Peachtree Industrial Blvd. Norcross, Georgia United States

Spirit Van Lines (Norcross, GA & Atlanta, GA) Owners name is Moran Elad Hasut They stole, broke, scratched, dented, over-charged, lied, ripped, and damaged thousands of dollars of my goods. Norcross Georgia

*Consumer Comment: Same Experience, Mid-Process

*Consumer Comment: Same Experience

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To be brief this is what happened. I hired a moving company who ended up being just a broker. The brokerage company, in turn, used a company called Spirit Van Lines to actually do the shipping of our goods from Indiana to Nevada. Needless, to say the process was horrible. I'll elaborate as to what happened.

After the moving company picked up our goods, two days later I get a call asking for more money. Although, I had three professional moving companies do an in home estimate. Spirit Van Lines after the pickup later told me I owed them an extra $2,000 because of excess weight.  We argued about the price and the weight but I ultimately agreed to pay the extra fee because they told me if I didn' t then they would not move my items. They were, in essence, holding my stuff hostage. In addition, they charged me an extra fee for using my credit card to pay for the items.

Fastward about a week and a half later. My stuff finally arrives. The problem is that we were missing multiple thousands of dollars of our home goods. The most expensive were a flat screen tv, a soundbar, and a gold and diamond Cartier watch. Not only that but we also had roughly 40 cardboard boxes fully packed and shipped. The majority of these boxes arrived crushed and damaged with broken goods inside. Some of the key items that were damaged or broken of mine included: broken bed frame, broken dining room table, broken end tables, dented gas BBQ grill, dented and scratched freezer, torn leather couch. This is just a small sampling of what was taking place, I'm sure you can get the picture.   

The owner has been nothing but standoffish with me and my wife. He refuses to accept culpability in this matter in any degree. What I am hoping to accomplish with this post is to bring together others who have been wronged by this company or by his previous company David & Goliath Moving and Storage.

I am in the process of trying to serve this company legal documents. I have mailed out the demand notice needed prior to filling but every address online appears to be fake. I had the local police in Georgia contact him and he gave yet another address, I'll attempt to serve him (Moran Elad Haust/ Spirit Van Lines) again. 

Please reach out to me and give me your testimonial it will help prove this is a pattern with the company, not a random occurrence. In return, I will fill out any legal forms to show what has happened to me, and you may take that to court when suing this company as well. 

This report was posted on Ripoff Report on 08/11/2018 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spirit-van-lines-norcross-ga-atlanta-ga/norcross-georgia-30360/spirit-van-lines-norcross-ga-atlanta-ga-owners-name-is-moran-elad-hasut-they-stole-1456181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Same Experience, Mid-Process

AUTHOR: Anon - (United States)

POSTED: Monday, March 29, 2021

Hi Nathan, in the time since, this company has changed their name and they are posing as a "not-broker" company based out of Michigan with a similar name. I am interested to know what came of your lawsuit, I plan on suing the ever loving crap out of them if any of our stuff is missing or damaged (if it ever arrives). They are truly running a scam in broad daylight and I don't understand how this Moran Elad Hasut guy isn't in prison yet. I plan on getting the police involved, hell FBI if it can come to that. Did you file with the FMCSA yet?

Please email me at payntercreative at gmail dot com! Very curious how it worked out for you.

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#1 Consumer Comment

Same Experience

AUTHOR: Jefferson - (United States)

POSTED: Friday, September 21, 2018

Hi Nathan,

 

I have had the same experience with Spirit Van Lines. Actually I beleive our items may have been on the same truck. Please contact me.

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