Complaint Review: sportsmans guide apparal - Internet Internet
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- Author Confirmed
- sportsmans guide apparal Internet United States of America
- Phone:
- Web: sportsmansguide.com
- Category: Clothing Stores
sportsmans guide apparal promised catalog item, waited five weeks, substituted a piece of garbage in it's place - charged my credit card Internet
*UPDATE Employee: Poor Quality Shirt
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Hi there. I ordered a Navy blue and white striped heavyweight men's classic Russian sailor shirt from the retailer Sportsmans guide ON LINE five weeks ago. They said it was backordered. In the picture it is a handsome navy and white stripe, all cotton.
After charging me 29.00 inc shipping, I waited a sixth week only to get a strange piece of garbage shirt. Here's how I describe it. Weighing all of four oz, a BLACK AND WHITE STRIPED CHEAPLY MADE CHILD'S SIZE SHIRT with white sewn lines all over the neckline. Complete crap and not at all the shirt I waited for which was to be a birthday gift.
Snail mail is sending a return label, I am still waiting for my money back and I think this was a substitution from another vendor that would enrage every one who had ordered the above described ite. Until this company delivers the item shown, expect shoddy overpriced goods. Shop elsewhere.
This report was posted on Ripoff Report on 09/11/2012 06:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sportsmans-guide-apparal/internet/sportsmans-guide-apparal-promised-catalog-item-waited-five-weeks-substituted-a-piece-o-939828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Poor Quality Shirt
AUTHOR: Cari - (United States of America)
SUBMITTED: Wednesday, September 12, 2012
I apologize for the frustration caused by this shirt. If you are ever unhappy with any of our merchandise we do have a 100% return guarantee. I see that you are receiving a pre paid label but we do offer labels by emails as well. Those labels are incredibly efficient and would have been received within a hour of the request.
I would like to investigate this purchase further. Since you are unhappy with the product you should be getting some original, if not all, the shipping back. However, unless I am able to look into the order, I cannot see what exactly what the options are. Please give our company a call so that we can turn this situation around for you. We are open Monday-Friday 7am-7pm CST at 1-800-888-5222.
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