Complaint Review: Sportsmonster.net - Chicago Illinois
- Sportsmonster.net 4237 N Western Ave. Chicago, Illinois United States of America
- Phone: 7738662955
- Web:
- Category: Sports Teams & Clubs
Sportsmonster.net Sportsmonster.net wants you to sign up for there events and then won't give you any information after you pay and want to charge you 30% to get your money back. Chicago, Illinois
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So here is the issue, I decided to go ahead and sign up for an adult flag football league in Cleveland,OH as my attempt to stay in shape this fall. I found an ad for a website called sportsmonster.net which offered flag football signups in my area. Awesome, right ? I get on there site and create this account specifically to sign up for there 8 on 8 leagues which started August 23rd, I do all this on August 6th. They charge my debit card $46.35 including a bogus $5.00 processing fee which they don't tell you about until the last second. They also pressure you into signing up for a yearly memebership at the cost of another $40.
So a few days later I get back on and see what is updated and what team I would be on and so forth. Well, nothing was updated and my page is still how I left it. Another week goes by and I send an e-mail asking what is going on, it's around August 17th by this time. I even called and no one answered so I politely left a message to call back, which no one did. They finally e-mail me and say they never received a payment. I e-mailed them my receipt I had received and a few days later they magically "found" my payment, but still offered no explanation about getting on a team. They did however say they could give me a refund but only after they took out a 30% deduction for cancelling. Well, since I was never given a chance or explanation as to why I wasn't put on a team why should they take out 30%. I even e-mailed them for the 6th time asking to be put on a team and still no reply.
I realize it's not a lot of money but that is not the issue I am having, no communication whatsoever and no apology after countless e-mails asking them to place me on a team. Just the standard you can cancel but we will deduct 30%. I guess it's time to take my new Adidas cleats I bought back to the store thanks to sportsmonster.net
This report was posted on Ripoff Report on 09/02/2009 10:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sportsmonsternet/chicago-illinois-60618/sportsmonsternet-sportsmonsternet-wants-you-to-sign-up-for-there-events-and-then-wont-489273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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