Complaint Review: SPOT Gen3, - Austin Texas
SPOT Gen3, Spot Gen, spot trace, Spot Gen3 GPS Tracker, SPOT Trace GPS Tracker Black, Refused to refund Austin Texas
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As a customer and business person I'm getting real tired of fighting over normal rights of return.
I purchased SpotGen 3 to track a trailer in the hopes that the unit would help. however the unit needs a cellar view of the sky and cannot be covered in anyway. Ok no big deal I will just return the unit get my money back and use something else that fits me better right?
NOTE: I have not even been able to get the unit with a clear view of the sky to get a GPS signal while it was ON and I had paid 250.00 for the service plan.
Boy was I wrong these guys are a Horrific Rip Off, returning the device to the store was easy enough but trying to get a refund of My 250.00 for a tracking service THAT I DID NOT EVEN USE has proven to be impossible.
First it was our Policy says we can't, then we have no manage, then there is a 2 day return policy. An on and on and on. I was on the phone with the rep for over an hour being accused of everything from not letting the rep talk to wasting their time.
Note: the rep Refused to refund even though he admitted that the service was not used and refused to give me a mangers name or email address.
As of yet I have not received my service cost back.
Run from this compny.
This report was posted on Ripoff Report on 12/23/2017 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/spot-gen3/austin-texas-78753/spot-gen3-spot-gen-spot-trace-spot-gen3-gps-tracker-spot-trace-gps-tracker-black-1418860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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