Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1423668

Complaint Review: Spradley Barr Ford Cheyenne, WY - Cheyenne Wyoming

  • Submitted:
  • Updated:
  • Reported By: Ray — Cheyenne Wyoming United States
  • Author Not Confirmed What's this?
  • Why?
  • Spradley Barr Ford Cheyenne, WY 2200 Westland Rd Cheyenne, Wyoming United States

Spradley Barr Ford Cheyenne, WY Lied when it benefited them Cheyenne Wyoming

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I took my Mustang into Spradley Barr Ford for a repair and a 50/60 K service. When I picked the car up, I was told they had taken the bumper off to clean transmission fluid out and replace the transmission cooling lines. Later I noticed there was a gap between the bumper and the headlight lens that I could get my ring and middle finger in past the first joint. Also, part of the cowling was hanging under the car. I had just worked on the cowling two weeks before this.

I took the car back to have the bumper properly installed and after a half hour, they told me they never took the bumper off in the first place.  They also denied doing anything with the cowling. But when lying to me about the bumper they said that the mechanic could reach the tranny lines through that section of cowling. (Yeah, the section hanging down). But he never did anything with the cowling when I asked if they were going to repair it. Funny how they will lie and not even realize they are going to tell another lie in less than two minutes to keep from having to do anything that is going to cost them money. The few repairs they did: replace cabin filter, changed plugs and boot, replace one light bulb, transmission gasket and cooling lines, totaled almost $2000,00. They did give me a military discount but still over $1700.00.                                                 

I also needed a headlight replaced. When I picked the car up, I was told the headlight cost about $498.00. Today I was told the headlight cost about $998.00. Plus the cost of removing the bumper to install it. Really? Maybe he can do it through the section of cowling that is still hanging down. I'll take my Ford Mustang to a Chevy dealer for maintenance before I take it back to Spradley Barr.

This report was posted on Ripoff Report on 01/17/2018 04:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spradley-barr-ford-cheyenne-wy/cheyenne-wyoming-82001/spradley-barr-ford-cheyenne-wy-lied-when-it-benefited-them-cheyenne-wyoming-1423668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now