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Report: #649495

Complaint Review: Springhill Nursery - Tipp City, OH 45371 Internet

  • Submitted:
  • Updated:
  • Reported By: Linda — Carleton Michigan U.S.A.
  • Author Confirmed What's this?
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  • Springhill Nursery Internet United States of America

Springhill Nursery springhillnursery.com Doesn't deliver what you order, Internet

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On June 16, 2010, I came across a deal online for 3 packs of double daylillies at www.springhillnursery.com .  Since I had several new flower beds to fill, I thought this was a great deal.  The deal brought the price of the 3 packs down to $1.50 each, plus free shipping with a coupon code.  I ordered 15 sets of the 3 packs, and used the coupon code.  My total cost was $15.44. 

While I knew the flowers wouldn't ship until Fall, I couldn't pass up the deal.  Turns out, I should have.  Instead of receiving 45 of the daylillies, I received 15.  When I wrote to the company, they said that they couldn't give me the price of $1.50 per 3 pack because I used a code that offered free shipping.  Even though I have a copy of my receipt, they will not honor the price.  I asked them why I wasn't notified that I wouldn't get the special price if I used the free shipping code.  They had no response. 

Now, I have 15 flowers instead of the 45 that I ordered.  The price wasn't so great after all.  I advise that no one order from this place since they will not contact you if there is a problem with the order, nor honor the prices that they give you on their receipt.  They had almost 4 months to contact me about the order problem.  Instead, they stole my money and I'm stuck with empty flower beds next year. 

 

This report was posted on Ripoff Report on 10/10/2010 05:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/springhill-nursery/internet/springhill-nursery-springhillnurserycom-doesnt-deliver-what-you-order-internet-649495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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